IT'S OKAY IF YOU DON'T LIKE ME, NOT EVERYONE HAS GOOD TASTE

Our candles are created in the USA & ship from New England using a 100% Natural Soy Wax Blend.

More Details:
9oz.clear vessel with 7.5oz. wax fill
3x2 Label with a semi-gloss finish and square corners
Average burn time 50-60 hours
100% cotton wick
Non-toxic. Contains no lead, plastics, parabens synthetic dyes, or phthalates

Citrus Bloom
A sweet pink grapefruit layered with a beautifully balanced blend of citron.

Herbal Retreat
A fresh fusion of Eucalyptus and Lavender with a twist of earthy undertones.

Autumn Zest
A blend of spiced pumpkin and fresh ginger, combined with warm undertones of fall spices.

Forest Whisper
A cool and woodsy blend of balsam, crisp eucalyptus, fir branches and cedarwood.

Ocean Aura
A burst of citrus collides with lavender, cedarwood & jasmine petals coupled with hints of patchouli, crushed rosemary & oakmoss.

Cozy Ember
A fall celebration of brown sugar and cinnamon stick with a lemon blend, vanilla extract & pralines.

Velvet Vanilla
A delight of rich vanilla bean introduced with warm undertones of tonka bean & whipped cocoa.

How long will it take to receive my order?
Orders are processed within 1–3 business days and shipped via standard delivery services. Shipping times may vary based on your location, but typically, orders arrive within 5–7 business days after processing.

Where do you ship?
Currently, we ship within the United States, Canada, Australia, Germany and United Kingdom. We’re working on expanding to international destinations in the future.

How can I track my order?
Once your order ships, you’ll receive an email with a tracking number to follow your package’s progress.

What is your return policy?
We accept returns for unused and undamaged candles within 30 days of purchase. Customers are responsible for return shipping costs unless the product arrived damaged or defective.

How do I initiate a return or exchange?
Contact us at support@heartnwax.com with your order details, and we’ll guide you through the return process.

What if my order arrives damaged?
If your candle arrives broken or defective, please email us a photo of the product and packaging within 7 days of receipt. We’ll promptly send a replacement or issue a refund.

Do you offer refunds?
Refunds are processed within 5–7 business days once the returned item is received and inspected.

Can I cancel my order?
Orders can be canceled within 24 hours of placement by contacting our customer support team.

For further details, check out our full Shipping & Return Policies on our website!